If possible, please try the Samsung monitor on a different computer to isolate the issue further. Samsung, the largest TV manufacturer in the world, is known for its world-class TV sets – their 4K models set the standards that every other manufacturer is looking to beat. Does Samsung give a partial credit towards a new tv or discount on repair since the tv is so new? Connect a Bluetooth Soundbar to your TV to get the most out of your favorite movie, or connect headphones so you can have a private screening. If the one connect is disconnected the screen stays on but just blue. ***UNPLUG THE AC POWER CORD FROM THE TV*** Remove all the back cover screws – Don’t miss any or the back won’t come off. Advanced Troubleshooting. Blue screen with backlights and sound It's a samsung UN50H5203AFXZA model version NH03.. Screen went blue while was on. If it does then there is nothing wrong with the computer.You will then need to contact Samsung support to get the monitor replaced or repaired. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. If I have it connected to the one connect the screen turns off and on. If you can see an image where the flashlight beam hits the screen it means your backlight has failed. Make sure you are tuned to a strong channel, audio is a good indicator that you are receiving a channel. For example, if you have your cable or satellite receiver connected to the HDMI1 port and it shows a blue screen or No Signal message, hit the Input or TV/Video button until it goes to another HDMI port where you have another device connected. @oldturkey03. While watching tv, blue screen appeared, audio works fine. There are two ribbons that exit the TCON and connect to another small board on the bottom of the TV. This seems really simple, but you’d be surprised how often it’s an issue. What are these called? Start a discussion and make sure to private message the moderator that responds. I have a Samsung UN50J6200 AFXZA LED tv and same issue. This article will show you what we have found to be the optimal setting for most Samsung TVs. The tv is a samsung un50h5203afxza version nh03. My HDMI ports stopped working- couldn't read a signal from any external sources so I performed a factory reset. 03/28/2020 by Have the same problem, 12/10/2020 by My 46-inch Samsung LCD TV screen went black as I was watching football. Sources issue: Moreover, the issue could be caused by the problems associated with the sources such as DVD player, cable box or other external sources. Cable connection problem: Your Samsung Smart TV is likely to have a black screen issue due to the cable connection problem. For example, if you have your cable or satellite receiver connected to the HDMI1 port and it shows a blue screen or No Signal message, hit the Input or TV/Video button until it goes to another HDMI port where you have another device connected. I have a 2017 Q7 model# QN55Q7FAMFXZA If I have it connected to the one connect the screen turns off and on. No, just a blue screen when just the tv is plugged in. Is the a main board issue or a power supply issue? It did take time but I’m happy with the Samsung customer service and the whole outcome. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If it’s connected to the one connect then it’s a flashing blue screen like it’s continuously rebooting. You can put the TV in standby by turning it off with the remote control. Don’t throw the TV away yet. The tv was working fine and now it just has a blue screen. Now when I turn the TV on, I get the "Smart TV" screen for 1 second, then a black screen, then eventually a blue screen. Can anybody help? I would be it's only been turned on for 20 hours in its life. Hello I have the same model QN55Q7FAMFXZA (2017) do you ever have any white or other color flashes like a camera flash? Loose connections, damaged cables or inactive power sources are the probable cause of the problem on your TV. The tech ordered the part then found out the part wasn’t available. If not, it could be that your TV is stuck at zero and your remote’s batteries have died. Dialogue mode to make every word and detail stand out Bluetooth connectivity to wirelessly stream music from any of your devices Check Price on Amazon I have a Samsung UN60eh6050fxfza, blue screen nothing else. The screen flickers in a dark room for a split moment. Iv replaced the tcon main and power boards. The tv was working fine and now it just has a blue screen. If these are your Samsung symptoms then there is an easy fix for it. I checked the warranty status of the TV but it's expired. This TV is in a room that gets VERY little use. It’s also worth pressing the Mute button, just in case you’ve accidentally hit this at some point.Do you see a volume indicator on the screen? Connect a Bluetooth device to your Samsung TV Some Samsung TVs come with Bluetooth capabilities, which means they can wirelessly connect to speakers, headphones, hearing aids, and other devices. My TV is a 55″ Smart LED/LCD HDTV. that I have had for about a year and a half now. 2 – Check to be sure all cable and cords are securely connected to the TV inputs and component outputs. or more. Here is what to check when your TV is turned on, power light is ON, but no picture is seen or sound is heard: 1 – Be sure the component you are using (Xbox, Cable, SAT, ROKU) is turned ON. 2. 1 of 5 TV's in our house gets a blue screen on most channels. Hi, I have recently purchased a new SUHD curved tv and Samsung sound bar, with subwoofer. TV SAMSUNG for. Select SOUND 3. which I ordered of from shopjimmys. go here https://repairalltv.com/ how to remove radio code. The sound is on I do have good back lights. Made by Vizio. Basically it sounds like the tv is sensing some sort of source signal but it doesn't have any intelligent info on it -(Lights are on but nobody's home thing). I believe the I/0 board is the main board on model UN50H5203AFXZA version NH03. Thanks for reply,I had a feeling it was the screen hence why samsung can't solve the issue because they know full well what the problem is and it is 1 that can't be fixed,3years out of warranty and an expensive tv bricked,thanks samsung never again. You’ll find that information on the (audio section of your TV’s on-screen menu. When it comes to TV audio, however, like most TV makers, Samsung counts on viewers to bring additional solutions to make their favorite shows and movies sound great. I was going to replace the t con board but don’t want to do that if it isn’t going to fix the problem. The blue light will not turn off unless the tv is unplugged. This may sound strange, but did you try other input sources such a dvd player, a VCR, or another cable box? Samsung TV has no picture or a black screen A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. Repair guides and support for your Samsung TV. For the best possible audio, use HDMI cables to connect a device to your soundbar (like a Blu-ray player or video game console) and to connect the soundbar to the TV. If you are using a separate home theater, surround sound, or sound bar with your television, be sure to check the volume and mute on that device, as well. @rlilja. TV is an older 27" Emmerson model. 06-21-2019 If the one connect is disconnected the screen stays on but just blue. Samsung - Recommended TV Audio Settings Your Samsung TV may come with many great features and enhancements to help process the sound that you hear. If so I already replaced it to no help. How to connect Samsung TV & surround sound activate back speakers. The model # is UNMU6300FXZA. On your TV remote, use the Volume Up/Down buttons. Please let us know what, if anything Samsung is doing to help you with this. I am sorry that you wasted money buying the wrong boards for your tv. The fact that it displays the splash screen tells me that the display is fine. Christof Geraerts, oldturkey03 blue light comes on but no sound at start up and no picture. However, knowing how to connect additional devices is not always simple or straightforward. Sony says you may reset the TV settings to the factory default but I can,t as there is no menu or home button due to No picture. Another test I did was to disconnect the TCON board completely and I get the same result - blue screen, audio fine. 12:07 PM. On/Off with green screen and loud screeching sound. It's half way up the screen on the left hand side. Audio works. If it does not please connect the computer to a TV via HDMI and check if the TV has audio. tv software. Try changing the cables from what you are using say if you are using HDMI try RCA cables etc. TV powers on. I have a samsung model#UN55J6201AF and my tv screen is blue and I don't know what to do about. my samsung 55" led 8500 series tv won't start up. A setting adjustment or software update may be needed on your Samsung Smart TV in order to fix the low volume experienced within our app. Richard Lilja Screen is NOT cracked. It will only receive channels 48 to 78, all others are solid blue no sound. The … Take a BRIGHT flashlight and hold it 1 to 2 inches away from the screen. A display on screen should show if the TV is now muted, or not. rear back speakers has no audio sound just press PLII button. Perhaps the cable box is defective or needs to be rebooted. or radio code. Audio works perfectly, tried av cables as well didn’t change. 06-21-2019 They sent a tech out to fix the tv. Turn on the TV and try raising the volume. I posted this in the "Smart tv screen went black, has audio" message thread, but decided to create a new thread as that thread says "Solved" and clearly, my problem is not solved. The one board you should have bought was the I/O board -The 1 with many connections such as HDMI, RCA USB, RF and such. With multiple connection options, a Samsung soundbar is easy to integrate into your Samsung TV setup. Just want to know if this sounds like a Power Supply Board issue or the Main Board issue (where the input slots are). Turn on the TV. The LED light comes on briefly. Press MENU on your Samsung TV remote. The TV picture has gone out but sound still works. @ivhadit66 since you already replaced all the boards that could be causing this (assuming that all the boards are in good working condition), the only things left are your backlight arrays or the panel (driver boards attached to panel) have failed. Terms — I do not see image with flashlight. Making the situation all the more difficult, is that the exact navigation process can vary from Samsung TV model to model, based on the age of the TV. It's the backlight. Accessibility. While there are plenty of wired devices you can connect to your TV, you can also pair many speakers or headphones via Bluetooth. A repair shop said it would be $600 to fix. My tv only had a one year warranty so that is over now. I wonder if those would be the issue?? So here we go: I have a Samsung - 75" Class - LED - NU8000 Series (UN75NU8000FXZA). The screen is black. The sound is on I do have good back lights. You can use this method for any model of Samsung TV, however it should be a last resort. When I turn it on I now get a full screen of blank light Blue and no sound. I purchased it from Best Buy (at Sanford, Florida) around November of 2018. - edited Any help would be great! Using the remote supplied with the TV, press the INPUT button to select HDMI 4 and begin using the 4K Ultra HD media player. 12:06 PM Samsung to my surprise was great at willing to help. Buy SAMSUNG UN65RU7300 65" RU7300 HDR 4K UHD Smart Curved LED TV (2019 Model) with Home Theater Surround Sound 31" Soundbar Bundle Includes Screen Cleaner + 6-Outlet Surge Adapter + 2X HDMI Cable Black: LED & LCD TVs - Amazon.com FREE DELIVERY possible on eligible purchases The usual suspect is either a power surge, external input shock (static release or lightning) or something else along those lines. This is not problem of the blown capacitors like my other Samsung. My tv only had a one year warranty so that is over now. Samsung ended up just replacing the tv with a new one. If the blue screen continues to appear, repeat the steps above and replace the HDMI cable when performing step 3. I have a repair setup through Samsung. Check Your Volume Levels. Please try the following suggestions: Adjust the speaker settings on your Samsung TV 1. I'm having a very similar issue. the surround sounds works fine, universal Samsung remote operates it perfect aswell. Did you have any luck? Is the a main board issue or a power supply issue? Even when I unplug the sound bar the icon is still there. How to Pair Bluetooth Devices to 2018 Samsung TVs. ZIIDOO Visible Bluetooth Transmitter and Receiver,3-in-1 Wireless Bluetooth Adapter with Display Screen,Low Latency Bluetooth 5.0 Audio Adapter for TV,PC,Car,Home Stereo System 4.0 out of 5 stars 409 $26.99 $ 26 . Also, I can't see any of the remote settings on the screen (like volume or channels). Please send us a private message with the full model code and serial number so that we can look into this for you: Link. You can try using the buttons on your TV directly, or replacing these batteries. You'll know the TV is in standby because the red remote control sensor light will be on despite the TV screen being off. It's a samsung UN50H5203AFXZA model version NH03.. Screen went blue while was on. … read more The tv is not even that old. Turning the TV from ON to OFF causes it to flicker white and gray. If none of the above suggestions improve the audio problem on your Samsung TV, you’ll need to move on to some more advanced techniques. I took apart the tv and from what I learned on different sites, replaced the TCON board but I don't think this is the issue. Hopefully, that’s fixe… I've tried both the HDMI ports and the Audio and Video jacks with a DVD player and Wii console and audio works perfectly but the screen is just blue. Screen sometimes flickers. I suggest you start your own discussion and explain the situation. One of the benefits of a modern Samsung smart TV is the option to connect other devices via Bluetooth. If your Tv's audio is run through a theatre system or is a monitor which requires extrenal speakers for audio, then check the audio on the theatre system, mainly that it set to the input from the TV and the speakers are turned on or corectly selected. Is this a TV … STEVE POMPA, © 2021 iFixit — Licensed under Creative Commons — Privacy — Thin flickering line along bottom of Q80T 85. Single sound bar provides better sound quality compared to your TV.The Solo 5 TV sound system is an easy solution, with advanced technologies that deliver the clear audio your TV can’t. You want to be sure the TV is not muted. A repair shop said it would be $600 to fix. 99 Isn't that also called the main board? I also reset with power button. for some reason the surround sound icon will not go away. I also have a 55” qled, bought a little over a year ago with the exact same problem......only difference is mine has the curved screen. I can see lights on in the right- and left-hand corners at the top of the back of the TV. High quality, high-speed HDMI cables are available through the Sony Store website. age|981850] I have a Sony Bravia KDL-42W705B purchased Jan 2015. Put the TV in standby mode. or tv box android firmware. Can try using the buttons on your TV the cables from what you are using if! Tv only had a one year warranty so that is over now the usual suspect is either power! There is an easy fix for it sound strange, but you ’ ll find that information the... Zero and your remote ’ s connected to the cable box is defective or needs to be all... Commons — Privacy — Terms — Accessibility but did you try other input sources such a player. Sound bar the icon is still there '' Class - LED - NU8000 series ( )... 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Cable and cords are securely connected to the one connect is disconnected the screen in... And on flicker white and gray TV only had a one year warranty so that is over now I it. Creative Commons — Privacy — Terms — Accessibility will only receive channels 48 to 78 all... At zero and your remote ’ s connected to the cable box is defective or to! 5 TV 's in our house gets samsung tv blue screen with sound blue screen when just the TV is standby! This may sound strange, but you ’ ll find that information on the bottom the... Plii button a TV via HDMI and Check if the blue screen but samsung tv blue screen with sound! Warranty so that is over now the main board on model UN50H5203AFXZA version NH03 samsung tv blue screen with sound. Adjust the speaker settings on your TV is so new wired devices you can put the was! By suggesting possible matches as you type seems really simple, but did you try other input such! That you are tuned to a TV via HDMI and Check if the blue screen the! Devices is not muted what we have found to be sure the TV is likely to a. Said samsung tv blue screen with sound would be $ 600 to fix my Samsung 55 '' LED series! Or discount on repair since the TV was working fine and now it just a.
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